Un CRM que se construye solo y recuerda todo.
Un agente de IA personal para cada miembro del equipo.
Escala tu equipo con trabajadores digitales.
Automatizá procesos de punta a punta.
Se conecta con las herramientas que ya usas.
Guía
CRM con IA para WhatsApp
Tu manual para gestionar ventas y soporte en WhatsApp con IA.
Obtener la guíaCasos de estudio e historias de éxito.
Novedades e información del producto.
Las funciones esenciales de Frontline, explicadas.
Conoce más sobre las funciones de Frontline.
Empieza a construir con la API de Frontline.
Seguridad, cumplimiento y privacidad de datos.
Guía
CRM con IA para WhatsApp
Tu manual para gestionar ventas y soporte en WhatsApp con IA.
Obtener la guíaGlosario de IA
Definiciones técnicas de los sistemas, agentes, canales e infraestructura detrás de las operaciones modernas con IA.
Enrutamiento de LLM
En términos técnicos, A decision layer that sends each prompt or task to the model most likely to satisfy quality, latency, cost, privacy, and tool requirements.
Cerebro de la empresa
En términos técnicos, A shared, permission-aware memory layer connecting company knowledge, customer records, conversations, files, decisions, and actions.
CRM IA
En términos técnicos, A customer relationship system in which AI can create and maintain the data model, capture activity, retrieve context, recommend actions, and execute governed work.
Artifact
En términos técnicos, A durable, shareable output created by an AI agent, such as a report, application, analysis, document, dashboard, or interactive interface.
Agente de código
En términos técnicos, An AI agent that plans, edits, runs, tests, and evaluates software changes through tools such as a repository, shell, browser, compiler, and deployment environment.
AEO y GEO
En términos técnicos, AEO optimizes content for direct answers. GEO optimizes content so generative systems can retrieve, understand, cite, and synthesize it accurately.
Agente de ciclo cerrado
En términos técnicos, An agent that repeatedly observes the environment, chooses an action, executes it, evaluates the result against a goal, and uses feedback to decide the next step.
Agente IA de WhatsApp
En términos técnicos, An AI agent connected to the WhatsApp Business Platform that receives messages, uses business context and tools, responds within policy, and hands off to humans.
Agente IA de Instagram
En términos técnicos, An AI agent connected to Instagram messaging that responds to supported conversations, uses business context, takes governed actions, and routes threads to humans or other apps.
WhatsApp Flow
En términos técnicos, A structured, multi-screen experience that runs inside WhatsApp so a business can collect input and guide a user through a task without an external page.
API de WhatsApp Coexistence
En términos técnicos, A Meta onboarding model that connects an existing WhatsApp Business app number to Cloud API while the business continues using the mobile app and supported companion devices.
API de WhatsApp Business
En términos técnicos, The programmatic interface, delivered primarily through Meta's Cloud API, for businesses and solution providers to send and receive WhatsApp messages at scale.
App de WhatsApp Business
En términos técnicos, The mobile and desktop application for small businesses to communicate with customers using a business profile, catalog, labels, quick replies, and greeting tools.
API de grupos de WhatsApp
En términos técnicos, An API capability for creating, reading, or participating in WhatsApp group conversations where supported by current platform availability, permissions, and product configuration.
Ventana de servicio de WhatsApp
En términos técnicos, The time-bounded customer-service period that begins or refreshes when a user messages a business and affects which message types can be sent without an approved template.
Chatbot de WhatsApp
En términos técnicos, A rule-based or AI-driven conversational application that receives and sends WhatsApp messages through the Business Platform to answer questions or execute bounded tasks.
Template de WhatsApp
En términos técnicos, A pre-approved message structure used to initiate or continue certain WhatsApp conversations, with categories including utility, authentication, and marketing.
Runtime de agentes
En términos técnicos, The execution environment that manages an AI agent's model calls, tools, state, memory, permissions, retries, streaming, events, observability, and lifecycle.
Loop de agente
En términos técnicos, The repeated control cycle in which an agent observes state, reasons about the next action, invokes a tool or produces output, evaluates the result, and decides whether to continue.
Gateway de LLM
En términos técnicos, A centralized API and policy layer between applications and model providers that standardizes requests, authentication, routing, observability, safety, caching, and fallbacks.
Servidor MCP
En términos técnicos, A program that exposes tools, resources, prompts, and notifications to AI applications through the Model Context Protocol's standardized interfaces.
Tool de agente
En términos técnicos, A typed capability that an AI agent invokes to retrieve data, change state, execute code, call an API, or interact with an external environment.
Vibe coding
En términos técnicos, A prompt-led style of software creation in which a person describes the desired outcome and lets an AI coding system generate and revise most of the implementation, often with limited inspection of the code itself.
AI engineering
En términos técnicos, A professional software-development practice in which experienced developers use AI agents through terminals, IDEs, repositories, and delivery systems while retaining responsibility for architecture, quality, security, and production outcomes.
CLI
En términos técnicos, A command-line interface is a text-based way to invoke programs with explicit commands, arguments, standard input, standard output, exit codes, files, and environment variables.
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