Get agent
Get agent in Zoho Desk.
AI CRM
A CRM that builds itself and remembers everything.
Max
A personal AI agent for every team member.
AI Agents
Scale your team with an AI workforce.
Workflows
Automate processes end to end.
Integrations
Connects with the tools you already use.
Guide
50 Claude CRM Skills
Your playbook to building the perfect CRM for your business using Claude.
Get the guideFrontline50 Claude CRM Skills
Customer stories
Case studies and success stories.
Blog
Latest insights and product updates.
Help Center
Learn more about Frontline's features.
Developer Docs
Start building with the Frontline API.
Trust Center
Security, compliance, and data privacy.
Guide
50 Claude CRM Skills
Your playbook to building the perfect CRM for your business using Claude.
Get the guideFrontline50 Claude CRM Skills
Connect Zoho Desk to Frontline's AI CRM
Give Max controlled access to Zoho Desk agents, contacts, departments, tickets, ticket threads, resolutions, conversations, organizations, roles, teams, and department logos.
Includes
MCP Server
22Use the available Zoho Desk tools through this server.
Try Zoho Desk with Frontline
Describe the outcome. Max or a Studio workflow can take it from there.
Zoho DeskAvailable Zoho Desk tools
Give Max and your AI workforce the 22 verified Zoho Desk actions available through this connection.
Get agents count
Get agents count in Zoho Desk.
Get contact
Get contact in Zoho Desk.
Get contacts by ids
Get contacts by ids in Zoho Desk.
Get department
Get department in Zoho Desk.
Get departments count
Get departments count in Zoho Desk.
Get department logo
Get department logo in Zoho Desk.
Get ticket
Get ticket in Zoho Desk.
Get ticket latest thread
Get ticket latest thread in Zoho Desk.
Get ticket resolution
Get ticket resolution in Zoho Desk.
Get ticket thread
Get ticket thread in Zoho Desk.
List contacts
List contacts in Zoho Desk.
List contact accounts
List contact accounts in Zoho Desk.
List departments
List departments in Zoho Desk.
List organizations
List organizations in Zoho Desk.
List roles
List roles in Zoho Desk.
List roles by ids
List roles by ids in Zoho Desk.
List teams in department
List teams in department in Zoho Desk.
List tickets
List tickets in Zoho Desk.
List ticket conversations
List ticket conversations in Zoho Desk.
Update many tasks
Update many tasks in Zoho Desk.
Upload department logo
Upload department logo in Zoho Desk.
Zoho Desk + Frontline
Put Zoho Desk to work across Frontline
Give Max controlled access to Zoho Desk agents, contacts, departments, tickets, ticket threads, resolutions, conversations, organizations, roles, teams, and department logos.
Claude Opus 4.8Support workspace access
Ask Max to retrieve supported tickets, threads, contacts, agents, departments, teams, roles, and organizations.
Why use Frontline for Zoho Desk MCP
Work in context
Zoho Desk actions can sit inside the same work Max and Studio already handle.
AI that can take action
Frontline combines context with 22 verified tools.
Max and Studio
Use Max for individual requests and Studio for repeatable work.
Focused MCP access
Use the available tools without claiming triggers that do not exist.
What is Zoho Desk MCP?
Model Context Protocol (MCP) is an open standard that connects AI applications to external systems. This connection provides controlled access to 22 verified Zoho Desk tools.
Model Context ProtocolWhat you can do with Zoho Desk MCP
Get agent
Get agent in Zoho Desk.
Get agents count
Get agents count in Zoho Desk.
Get contact
Get contact in Zoho Desk.
Get contacts by ids
Get contacts by ids in Zoho Desk.
Get department
Get department in Zoho Desk.
Get departments count
Get departments count in Zoho Desk.
Zoho Desk MCP FAQ
Still have a question? You can talk to our team.