A CRM that builds itself and remembers everything.
A personal AI agent for every team member.
Scale your team with an AI workforce.
Automate processes end to end.
Connects with the tools you already use.
Guide
Your playbook to building the perfect CRM for your business using Claude.
Get the guideCase studies and success stories.
Latest insights and product updates.
Learn more about Frontline's features.
Start building with the Frontline API.
Security, compliance, and data privacy.
Guide
Your playbook to building the perfect CRM for your business using Claude.
Get the guideAI agents that meet customers at every stage of their journey, across channels, to resolve issues end to end and increase revenue.
Claude Opus 4.8Claude Opus 4.8
Support doesn't happen in a vacuum. Every chat, email, and ticket lands on the customer's record — so whoever picks it up, human or AI, sees the whole story.
Salesforce
HubSpot
Airtable
He briefs you on any conversation, drafts responses, and flags what actually needs your attention — risks, unanswered customers, open escalations — before you go digging.
ChatGPTClaude
Fireflies
Agents answer customers directly, resolve the routine cases end to end, and escalate the hard ones to your team — with the full history attached.
n8n
Make
SUPPORT WITH AI
Flexible, on-brand chat built for conversations across WhatsApp, social and live-chat.
Agent Summary
Leo · Support
Active · replies in ~3s
Tickets
862
Resolved
94%
CSAT
4.7
Resolved tickets · 7 days
Agent Summary
Maya · CSAT
Active · analyzes every response
Surveys
524
CSAT
4.8
Response
68%
CSAT · 7 days
Agent Summary
Sofia · Customer Success
Active · monitors accounts
Accounts
148
Health
91%
At risk
12
Account health · 7 days
Turn SOPs into playbooks: instructions, tools, and integrations your agents follow to consistently complete complex tasks in every conversation.
Playbook
Diagnose and resolve an incident
When to use
When a customer reports an error or problem with the service.
Instructions
Ask for the necessary data, consult the knowledge base and guide the diagnosis step by step.
Integrations
WhatsApp
SlackCRM Items
Playbook
Escalate a critical case
When to use
Cuando el incidente es urgente, tiene alto impacto o requiere un especialista.
Instructions
Summarize the context, prioritize the ticket, and notify the responsible team to continue.
Integrations
SlackCRM Items
Playbook
Follow up until resolution
When to use
When a ticket is waiting for customer information or a team action.
Instructions
Send reminders, update the status, and confirm with the customer that the issue has been resolved.
Integrations
WhatsAppCRM Items
Your agents plug into the tools your team works with: they check data, update records, and get things done right inside the conversation.
Integrations and tools
Attend conversations
Gmail
Manage email queries
Zendesk
Check and update tickets
Freshdesk
Sync support cases
They interpret text, audio, screenshots, documents, and locations to diagnose, respond, and escalate with context.
WhatsAppInstagramMessengerThey work across WhatsApp, Instagram, Messenger and web chat, from one place.
TRIGGER
FLOW
support_diagnosisDURATION
HANDOFF
Automate followups, NPS, and multi-touch processes with sequences and workflows.
Connect support with product, engineering, knowledge and communication or create tools for any internal system.
Google Calendar
The ticket, logs, and technical owners are added to the invitation.
Bring conversations, diagnoses, meetings, and resolutions into one always-current ticket timeline.
Describe the dashboard, app, or tool you need. Max builds it in seconds, connected to your support data and shareable with anyone.
View open, resolved tickets, response times, and SLA compliance on CRM live data.
Unify documentation, product and engineering; Enable authorized actions through available integrations, API, Custom Tools and CLI.
Integrates with the tools you already use.
Connect to your own applications.
1curl -i -X POST \2 https://api.getfrontline.ai/reference/v1/objects/leads/rows/list \3 -H 'Authorization: Bearer <token>' \4 -H 'Content-Type: application/json' \5 -d '{6 "query": {7 "status": "new",8 "source": "whatsapp"9 },10 "search": "acme",11 "sort": [12 { "property": "created_at", "direction": "desc" }13 ],14 "record_type": "lead",15 "page": 1,16 "page_size": 2517 }'Connect to any coding agent.
$ claude mcp add frontline✓ Connected Frontline to Claude › "Move the Acme deal to won"→ deal.updated Acme Corp · $48k $ codex exec "sync leads to crm"Expose conversations, customers, knowledge, and workflows as tools for your agents to investigate, resolve, and escalate with permissions and traceability.
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HermesSOC 2, CASA Tier 2, and an official Meta Business Partnership. Frontline also delivers an enterprise-grade platform with full permission management, RBAC, SSO, and governance.
We meet the highest standards of security, availability, and confidentiality to protect your data.
Independently assessed against the Cloud Application Security Assessment framework for app and data handling.
Direct access, priority support, and official best practices for WhatsApp Business API.
“An AI agent on WhatsApp made visitor registration 10x faster, with 100% of data captured.”
Do you have another question? You can schedule a demo.