Customer support team collaborating while a Frontline AI agent handles conversations across channels

Better customer conversations

Build, optimize, and scale AI agents that treat every customer like the only one.

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Agent capabilities

Flexible. Agnostic. Powerful

[01]
Audio
Imagereceipt.jpg
Documentinvoice.pdf
Location-34.6, -58.4

Multimodal agents

They understand and reply in text, audio and image — like a real person.

[02]
WhatsAppWhatsApp
InstagramInstagram
MessengerMessenger
Web Chat

Deploy everywhere

They work across WhatsApp, Instagram, Messenger and web chat, from one place.

[03]

Model

Gemini 3.5 Flash
Claude Opus 4.8

Maximum intelligence for complex tasks 10 credits

GPT 5.5

Advanced model for agentic workflows 5 credits

Gemini 3.5 Flash

Fast and efficient for high-volume tasks 3 credits

DeepSeek V4

Powerful performance at the lowest cost 1 credits

Any AI model

Access every AI model in one place and optimize cost for each task.

[04]
Knowledge GapReflection

8 customers asked about pricing, but it isn't in your knowledge base.

Add pricing information so the agent can respond instantly.

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Self-improving

They spot gaps in their knowledge, flag them and fix them in one click.

Everything your agent needs, in one place

Agent overview

Maya · Sales

Active · replies in ~4s

WhatsAppInstagramMessenger

Conversations

1,284

Qualified

486

Meetings

92

Conversations · 7 days

Agent overview

Leo · Support

Active · replies in ~3s

WhatsAppInstagramMessenger

Tickets

862

Resolved

94%

CSAT

4.7

Resolved tickets · 7 days

Agent overview

Sofía · Collections

Active · replies in ~5s

WhatsAppInstagramMessenger

Accounts

340

Recovered

78%

Prom.

3.1 d

Recovered · 7 days

WhatsApp

The most complete WhatsApp integration

Deliver exceptional customer experiences with AI agents that use the full power of WhatsApp.

WhatsApp Flows

Capture data, qualify leads, book appointments, or complete purchases with native forms inside WhatsApp, without sending customers to another page.

Enterprise security and partnerships

SOC 2, CASA Tier 2, and an official Meta Business Partnership. Frontline also delivers an enterprise-grade platform with full permission management, RBAC, SSO, and governance.

SOC 2 and access control

We meet the highest standards of security, availability, and confidentiality to protect your data.

AICPA SOC

CASA Tier 2 verified

Independently assessed against the Cloud Application Security Assessment framework for app and data handling.

Tier 2CASACertified

Meta Business Partner

Direct access, priority support, and official best practices for WhatsApp Business API.

Zonamerica
“An AI agent on WhatsApp made visitor registration 10x faster, with 100% of data captured.”
Martin DovatCEO, Zonamerica

Frequently asked questions about AI agents

Still have a question? You can book a demo.

Get started with Frontline today