8 min lesson
Use Max on WhatsApp, Slack, and Teams
Chat with Max from the communication channels your team already uses.
Channels determine where people interact with Max; they are different from connectors that give the agent access to tools.
- Distinguish channels from connectors
- Choose the right channel
- Keep requests appropriate to the surface
Bring Max into everyday communication
This lesson structure is ready for the approved WhatsApp, Slack, and Teams channel guide.