GmailConnect Gmail to Frontline's AI CRM

Connect Gmail to Frontline so Max and your AI workforce can search email, draft and send replies, organize the inbox, trigger Gmail-based workflows, and log every customer email in your CRM.

Includes

Email & Contact Sync

Log customer emails in your CRM and keep contact records synchronized automatically.

Email Automations

Automatically label, draft, and triage incoming email with Max.

Model Context Protocol

MCP Server

30

Browse the Gmail tools and scopes available through this connection.

Workflow Triggers

1

Start routines and workflows from new emails, replies, labels, attachments, and other Gmail events.

Try Gmail with Frontline

Describe the outcome. Max or a Studio workflow can take it from there.

Gmail Gmail

Available Gmail tools

Give Max and your AI workforce the Gmail actions they need for real work.

Delete draft

Delete a Gmail draft.

Delete message

Permanently delete a Gmail message.

Fetch emails

Retrieve emails from the connected Gmail account.

Fetch message by message ID

Retrieve one Gmail message using its message ID.

Get attachment

Retrieve an attachment from a Gmail message.

Get auto-forwarding settings

Read the account's Gmail auto-forwarding configuration.

Get contacts

Retrieve contacts available to the connected Gmail account.

Get draft

Retrieve one Gmail draft.

List drafts

List drafts in the connected Gmail account.

Available Gmail triggers

Kickstart workflows and agent routines when Gmail events happen.

New Gmail message

Start a workflow when a new message reaches the connected Gmail mailbox.

Gmail + Frontline

Put Gmail to work across Frontline

Connect email to customer memory, Max, routines, and multi-step workflows—not another isolated inbox automation.

Gmail

Gmail

Question about the Enterprise plan

Hi, we’re evaluating Frontline for our sales team. Could you share pricing and the recommended next steps?

CRM logging

Automatically log email activity to the right CRM record, sync contacts, and respect each teammate’s permissions.

Why use Frontline for Gmail MCP

One shared customer memory

Email joins WhatsApp, calls, live chat, meetings, and CRM records instead of living in a separate automation silo.

AI that can take action

Frontline combines context with tools, so agents can move work forward instead of only summarizing what happened.

Max and Studio in one platform

Use Max for individual requests and Studio for repeatable, governed workflows across your team.

CRM context by default

Gmail actions can work from the same contacts, companies, opportunities, and support context your team uses.

Model Context ProtocolWhat is Gmail MCP?

Model Context Protocol (MCP) is an open standard that connects AI applications to external systems. A Gmail MCP connection gives an AI agent controlled access to Gmail capabilities such as reading messages and threads, working with drafts, sending messages, organizing labels, retrieving attachments, and reacting to mailbox changes.

With Frontline, Gmail is more than another tool an agent can call. Email context can become customer memory in your CRM, a task for Max, or the starting point for a repeatable Studio workflow.

Model Context Protocol

What you can do with Gmail MCP on Frontline

Search and understand customer email

Find messages and complete threads, then summarize the context without manually scanning the inbox.

Draft, reply, and send

Prepare responses in context, keep a human review step when needed, and continue the original conversation.

Organize the inbox

Archive, label, star, and update message state as part of an agent or workflow.

Process attachments

Retrieve files from incoming email and pass them into a broader business process.

Turn email into CRM memory

Keep relevant conversations and outcomes attached to the right customer record.

Connect multi-step workflows

Use Gmail together with your CRM, Slack, Calendar, Sheets, and other systems in Studio.

Gmail MCP FAQ

Have another question? You can talk to our team.

Get started with Frontline today