Adicionar note to ticket
Adicionar note to ticket no Freshdesk.
CRM IA
Um CRM que se constrói sozinho e lembra de tudo.
Max
Um agente de IA pessoal para cada membro da equipe.
Agentes IA
Escale sua equipe com trabalhadores digitais.
Workflows
Automatize processos de ponta a ponta.
Integrações
Conecta-se às ferramentas que você já usa.
Guia
CRM com IA para WhatsApp
Seu manual para gerir vendas e suporte no WhatsApp com IA.
Baixar o guiaFrontlineCRM com IA para WhatsApp
Casos de sucesso
Estudos de caso e histórias de sucesso.
Blog
Novidades e atualizações do produto.
Central de ajuda
Saiba mais sobre os recursos da Frontline.
Documentação para desenvolvedores
Comece a construir com a API da Frontline.
Segurança e Certificações
Segurança, conformidade e privacidade de dados.
Guia
CRM com IA para WhatsApp
Seu manual para gerir vendas e suporte no WhatsApp com IA.
Baixar o guiaFrontlineCRM com IA para WhatsApp
Conecte Freshdesk ao CRM com IA do Frontline
Dê ao Max acesso controlado a tickets, conversas, agentes, contatos, empresas, grupos, SLA, soluções, fóruns, pesquisas, satisfaction ratings, canned responses, e-mail e apontamentos do Freshdesk.
Inclui
Servidor MCP
179Use as ferramentas disponíveis do Freshdesk por este servidor.
Experimente o Freshdesk com o Frontline
Descreva o resultado. Max ou um workflow do Studio cuida do restante.
FreshdeskFerramentas disponíveis do Freshdesk
Dê ao Max e à sua força de trabalho de IA as 179 ações verificadas do Freshdesk.
Adicionar ticket user access
Adicionar ticket user access no Freshdesk.
Adicionar watcher
Adicionar watcher no Freshdesk.
Bulk unwatch tickets
Bulk unwatch tickets no Freshdesk.
Bulk update tickets
Bulk update tickets no Freshdesk.
Cancel contact import
Cancel contact import no Freshdesk.
Criar admin
Criar admin no Freshdesk.
Criar admin group
Criar admin group no Freshdesk.
Criar admin ticket field
Criar admin ticket field no Freshdesk.
Criar admin ticket field section
Criar admin ticket field section no Freshdesk.
Criar agents
Criar agents no Freshdesk.
Criar canned response
Criar canned response no Freshdesk.
Criar canned response bulk
Criar canned response bulk no Freshdesk.
Criar canned response folder
Criar canned response folder no Freshdesk.
Criar companies
Criar companies no Freshdesk.
Criar contact
Criar contact no Freshdesk.
Criar contact fields
Criar contact fields no Freshdesk.
Criar discussion category
Criar discussion category no Freshdesk.
Criar discussion forum topic
Criar discussion forum topic no Freshdesk.
Criar discussion topic comment
Criar discussion topic comment no Freshdesk.
Criar email
Criar email no Freshdesk.
Criar forum
Criar forum no Freshdesk.
Criar sla policies
Criar sla policies no Freshdesk.
Criar solution article
Criar solution article no Freshdesk.
Criar solution category
Criar solution category no Freshdesk.
Criar ticket
Criar ticket no Freshdesk.
Criar ticket forms
Criar ticket forms no Freshdesk.
Criar ticket outbound email
Criar ticket outbound email no Freshdesk.
Criar ticket time entry
Criar ticket time entry no Freshdesk.
Criar translated solution category
Criar translated solution category no Freshdesk.
Currently authenticated agent
Currently authenticated agent no Freshdesk.
Excluir admin group
Excluir admin group no Freshdesk.
Excluir agent
Excluir agent no Freshdesk.
Excluir automation rule
Excluir automation rule no Freshdesk.
Excluir company
Excluir company no Freshdesk.
Excluir company field
Excluir company field no Freshdesk.
Excluir contact
Excluir contact no Freshdesk.
Excluir contact field
Excluir contact field no Freshdesk.
Excluir conversation
Excluir conversation no Freshdesk.
Excluir discussions forums follow
Excluir discussions forums follow no Freshdesk.
Excluir discussions topics follow
Excluir discussions topics follow no Freshdesk.
Excluir discussion category
Excluir discussion category no Freshdesk.
Excluir discussion comment
Excluir discussion comment no Freshdesk.
Excluir discussion forum
Excluir discussion forum no Freshdesk.
Excluir discussion topic
Excluir discussion topic no Freshdesk.
Excluir email mailboxes
Excluir email mailboxes no Freshdesk.
Excluir group
Excluir group no Freshdesk.
Excluir multiple tickets
Excluir multiple tickets no Freshdesk.
Excluir section
Excluir section no Freshdesk.
Excluir skill
Excluir skill no Freshdesk.
Excluir solution article
Excluir solution article no Freshdesk.
Excluir solution category
Excluir solution category no Freshdesk.
Excluir solution folder
Excluir solution folder no Freshdesk.
Excluir ticket
Excluir ticket no Freshdesk.
Excluir ticket field
Excluir ticket field no Freshdesk.
Excluir ticket form
Excluir ticket form no Freshdesk.
Excluir ticket forms
Excluir ticket forms no Freshdesk.
Excluir ticket summary
Excluir ticket summary no Freshdesk.
Excluir ticket user access
Excluir ticket user access no Freshdesk.
Excluir time entry
Excluir time entry no Freshdesk.
Exportar contacts
Exportar contacts no Freshdesk.
Obter account
Obter account no Freshdesk.
Obter agent
Obter agent no Freshdesk.
Obter agents
Obter agents no Freshdesk.
Obter agent availability
Obter agent availability no Freshdesk.
Obter business hours
Obter business hours no Freshdesk.
Obter canned response folders
Obter canned response folders no Freshdesk.
Obter companies
Obter companies no Freshdesk.
Obter company
Obter company no Freshdesk.
Obter company fields
Obter company fields no Freshdesk.
Obter contact
Obter contact no Freshdesk.
Obter contacts
Obter contacts no Freshdesk.
Obter contact fields
Obter contact fields no Freshdesk.
Obter discussion category
Obter discussion category no Freshdesk.
Obter discussion topic
Obter discussion topic no Freshdesk.
Obter email mailbox
Obter email mailbox no Freshdesk.
Obter folder responses
Obter folder responses no Freshdesk.
Obter imported contacts
Obter imported contacts no Freshdesk.
Obter job
Obter job no Freshdesk.
Obter scenario automations json
Obter scenario automations json no Freshdesk.
Obter search
Obter search no Freshdesk.
Obter tickets
Obter tickets no Freshdesk.
Obter ticket time entries
Obter ticket time entries no Freshdesk.
Obter ticket user access
Obter ticket user access no Freshdesk.
Obter translated solution category
Obter translated solution category no Freshdesk.
Hard delete contact
Hard delete contact no Freshdesk.
Import contact
Import contact no Freshdesk.
Listar admin groups
Listar admin groups no Freshdesk.
Listar all agents in a group
Listar all agents in a group no Freshdesk.
Listar all sections for ticket field
Listar all sections for ticket field no Freshdesk.
Listar all skills
Listar all skills no Freshdesk.
Listar all ticket conversations
Listar all ticket conversations no Freshdesk.
Listar automation rules
Listar automation rules no Freshdesk.
Listar discussions
Listar discussions no Freshdesk.
Listar discussions topics
Listar discussions topics no Freshdesk.
Listar email
Listar email no Freshdesk.
Listar email configs
Listar email configs no Freshdesk.
Listar forums in category
Listar forums in category no Freshdesk.
Listar monitored topics
Listar monitored topics no Freshdesk.
Listar participated topics
Listar participated topics no Freshdesk.
Listar products
Listar products no Freshdesk.
Listar roles
Listar roles no Freshdesk.
Listar satisfaction ratings
Listar satisfaction ratings no Freshdesk.
Listar sla policies
Listar sla policies no Freshdesk.
Listar solutions category folders translated
Listar solutions category folders translated no Freshdesk.
Listar solution articles
Listar solution articles no Freshdesk.
Listar solution categories
Listar solution categories no Freshdesk.
Listar solution folders
Listar solution folders no Freshdesk.
Listar solution subfolders
Listar solution subfolders no Freshdesk.
Listar specific section details
Listar specific section details no Freshdesk.
Listar surveys
Listar surveys no Freshdesk.
Listar tickets watchers
Listar tickets watchers no Freshdesk.
Listar ticket fields
Listar ticket fields no Freshdesk.
Listar ticket forms
Listar ticket forms no Freshdesk.
Listar ticket satisfaction ratings
Listar ticket satisfaction ratings no Freshdesk.
Listar time entries
Listar time entries no Freshdesk.
Listar topic comments
Listar topic comments no Freshdesk.
Listar translated solution articles
Listar translated solution articles no Freshdesk.
Listar translated subfolders
Listar translated subfolders no Freshdesk.
Modificar admin groups agents
Modificar admin groups agents no Freshdesk.
Remover watcher
Remover watcher no Freshdesk.
Reply to forward ticket
Reply to forward ticket no Freshdesk.
Reply to ticket
Reply to ticket no Freshdesk.
Buscar agents
Buscar agents no Freshdesk.
Buscar companies
Buscar companies no Freshdesk.
Buscar company
Buscar company no Freshdesk.
Buscar contacts
Buscar contacts no Freshdesk.
Buscar contacts autocomplete
Buscar contacts autocomplete no Freshdesk.
Buscar solution articles
Buscar solution articles no Freshdesk.
Toggle timer
Toggle timer no Freshdesk.
Atualizar admin group
Atualizar admin group no Freshdesk.
Atualizar admin ticket field
Atualizar admin ticket field no Freshdesk.
Atualizar admin ticket field section
Atualizar admin ticket field section no Freshdesk.
Atualizar agent
Atualizar agent no Freshdesk.
Atualizar agent availability
Atualizar agent availability no Freshdesk.
Atualizar automations
Atualizar automations no Freshdesk.
Atualizar canned response
Atualizar canned response no Freshdesk.
Atualizar canned response folder
Atualizar canned response folder no Freshdesk.
Atualizar companies
Atualizar companies no Freshdesk.
Atualizar contact
Atualizar contact no Freshdesk.
Atualizar contact field
Atualizar contact field no Freshdesk.
Atualizar contact make agent
Atualizar contact make agent no Freshdesk.
Atualizar conversations
Atualizar conversations no Freshdesk.
Atualizar discussion category
Atualizar discussion category no Freshdesk.
Atualizar discussion comment
Atualizar discussion comment no Freshdesk.
Atualizar discussion forum
Atualizar discussion forum no Freshdesk.
Atualizar discussion topic
Atualizar discussion topic no Freshdesk.
Atualizar email settings
Atualizar email settings no Freshdesk.
Atualizar groups
Atualizar groups no Freshdesk.
Atualizar notification email bcc
Atualizar notification email bcc no Freshdesk.
Atualizar sla policies
Atualizar sla policies no Freshdesk.
Atualizar solutions
Atualizar solutions no Freshdesk.
Atualizar solution category
Atualizar solution category no Freshdesk.
Atualizar solution folder
Atualizar solution folder no Freshdesk.
Atualizar ticket
Atualizar ticket no Freshdesk.
Atualizar ticket bulk watch
Atualizar ticket bulk watch no Freshdesk.
Atualizar ticket forms
Atualizar ticket forms no Freshdesk.
Atualizar ticket summary
Atualizar ticket summary no Freshdesk.
Atualizar ticket user access
Atualizar ticket user access no Freshdesk.
Atualizar time entry
Atualizar time entry no Freshdesk.
View automations
View automations no Freshdesk.
View a canned response
View a canned response no Freshdesk.
View business hour
View business hour no Freshdesk.
View company field
View company field no Freshdesk.
View contact field
View contact field no Freshdesk.
View email
View email no Freshdesk.
View email configs
View email configs no Freshdesk.
View group
View group no Freshdesk.
View notifications
View notifications no Freshdesk.
View products
View products no Freshdesk.
View roles
View roles no Freshdesk.
View settings
View settings no Freshdesk.
View skill
View skill no Freshdesk.
View solutions
View solutions no Freshdesk.
View solution category
View solution category no Freshdesk.
View solution folder
View solution folder no Freshdesk.
View ticket
View ticket no Freshdesk.
View ticket field
View ticket field no Freshdesk.
View ticket form field
View ticket form field no Freshdesk.
Freshdesk + Frontline
Coloque o Freshdesk para trabalhar no Frontline
Dê ao Max acesso controlado a tickets, conversas, agentes, contatos, empresas, grupos, SLA, soluções, fóruns, pesquisas, satisfaction ratings, canned responses, e-mail e apontamentos do Freshdesk.
Claude Opus 4.8Operações de suporte
Peça ao Max para gerenciar tickets, conversas, contatos, empresas, agentes, grupos, soluções, fóruns, ratings e apontamentos.
Por que usar o Frontline para Freshdesk MCP
Trabalho em contexto
As ações do Freshdesk podem fazer parte do trabalho do Max e do Studio.
IA que pode agir
O Frontline combina contexto com 179 ferramentas verificadas.
Max e Studio
Use Max para pedidos individuais e Studio para trabalhos repetíveis.
MCP focado
Use as ferramentas disponíveis sem afirmar triggers que não existem.
O que é Freshdesk MCP?
Model Context Protocol (MCP) é um padrão aberto que conecta aplicações de IA a sistemas externos. Esta conexão oferece acesso controlado às 179 ferramentas verificadas do Freshdesk.
Model Context ProtocolO que você pode fazer com Freshdesk MCP
Adicionar note to ticket
Adicionar note to ticket no Freshdesk.
Adicionar ticket user access
Adicionar ticket user access no Freshdesk.
Adicionar watcher
Adicionar watcher no Freshdesk.
Bulk unwatch tickets
Bulk unwatch tickets no Freshdesk.
Bulk update tickets
Bulk update tickets no Freshdesk.
Cancel contact import
Cancel contact import no Freshdesk.
Perguntas frequentes sobre Freshdesk MCP
Tem outra pergunta? Você pode falar com nossa equipe.