--- title: "Microsoft Outlook CRM Integration & MCP Server | Frontline" description: "Connect Microsoft Outlook to Frontline's AI CRM via MCP. Use 64 verified tools for email, contacts, calendars, folders, drafts, and attachments." canonical: "https://www.getfrontline.ai/en/integrations/outlook" language: "en" image: "https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/0ec72fa8-frontline-social-sharing-preview.webp" --- [AI CRMA CRM that builds itself and remembers everything.](https://www.getfrontline.ai/en/ai-crm)[MaxA personal AI agent for every team member.](https://www.getfrontline.ai/en/max)[AI AgentsScale your team with an AI workforce.](https://www.getfrontline.ai/en/ai-agents)[WorkflowsAutomate processes end to end.](https://www.getfrontline.ai/en/workflows)[IntegrationsConnects with the tools you already use.](https://www.getfrontline.ai/en/integrations) [Guide50 Claude CRM SkillsYour playbook to building the perfect CRM for your business using Claude.Get the guideFrontline50 Claude CRM Skills](https://tally.so/r/Pd4kWb) [Customer storiesCase studies and success stories.](https://www.getfrontline.ai/en/customer-stories)[BlogLatest insights and product updates.](https://www.getfrontline.ai/en/blog)[AcademyEssential Frontline features explained.](https://www.getfrontline.ai/en/academy)[Help CenterLearn more about Frontline's features.](https://help.getfrontline.ai/en/)[Developer DocsStart building with the Frontline API.](https://frontline-public-api.redocly.app/reference/openapi)[Trust CenterSecurity, compliance, and data privacy.](https://trust.getfrontline.ai/) By Industry [Tech](https://www.getfrontline.ai/en/solutions/technology)[Financial Services](https://www.getfrontline.ai/en/solutions/financial-services)[Insurance](https://www.getfrontline.ai/en/solutions/insurance)[Retail](https://www.getfrontline.ai/en/solutions/retail)[Automotive](https://www.getfrontline.ai/en/solutions/automotive)[Education](https://www.getfrontline.ai/en/solutions/education)[Healthcare](https://www.getfrontline.ai/en/solutions/healthcare)[Real Estate](https://www.getfrontline.ai/en/solutions/real-estate)[Telecom](https://www.getfrontline.ai/en/solutions/telecommunications)[Professional Services](https://www.getfrontline.ai/en/solutions/professional-services)[Venture Capital](https://www.getfrontline.ai/en/solutions/venture-capital) By Use Case [Sales](https://www.getfrontline.ai/en/solutions/sales)[Support](https://www.getfrontline.ai/en/solutions/support)[Billing & Collections](https://www.getfrontline.ai/en/solutions/billing-and-collections)[Recruiting](https://www.getfrontline.ai/en/recruiting) # ![Microsoft Outlook](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/a6648f3d-slurp-outlook-logo-diwnj9k4.webp)Connect Microsoft Outlook to Frontline's AI CRM Connect Outlook email, calendar, contacts, mailbox settings, chat, and users so Max and your AI workforce can work across communication and scheduling. [Start with Google](https://app.getfrontline.ai/)[Start with Microsoft](https://app.getfrontline.ai/) Includes ## CRM Sync: email and contacts Connect Outlook messages and contacts with CRM context. ## Email Automation Use the verified email, draft, rule, folder, and attachment actions. ![Model Context Protocol](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/3e642487-image.webp) ## MCP Server 64 Use the available Microsoft Outlook tools through this server. ## Workflow Triggers 5 Start workflows from this integration's verified events. ## Calendar Create, update, and retrieve events, calendars, schedules, and reminders. ## Try Microsoft Outlook with Frontline Describe the outcome. Max or a Studio workflow can take it from there. Reply to the customer and schedule the follow-up ![Microsoft Outlook](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/a6648f3d-slurp-outlook-logo-diwnj9k4.webp)Microsoft Outlook Max, reply to Acme and schedule a follow-up meeting next week. ## Available Microsoft Outlook tools Give Max and your AI workforce the 64 verified Microsoft Outlook actions available through this connection. ### Send email Send email in Microsoft Outlook. ### Reply email Reply email in Microsoft Outlook. ### Forward message Forward message in Microsoft Outlook. ### Get message Get message in Microsoft Outlook. ### List messages List messages in Microsoft Outlook. ### Search messages Search messages in Microsoft Outlook. ### Query emails Query emails in Microsoft Outlook. ### Delete message Delete message in Microsoft Outlook. ### Permanent delete message Permanent delete message in Microsoft Outlook. ### Move message Move message in Microsoft Outlook. ### Update email Update email in Microsoft Outlook. ### Pin message Pin message in Microsoft Outlook. ### Create draft Create draft in Microsoft Outlook. ### Create draft reply Create draft reply in Microsoft Outlook. ### Send draft Send draft in Microsoft Outlook. ### Batch move messages Batch move messages in Microsoft Outlook. ### Batch update messages Batch update messages in Microsoft Outlook. ### Add mail attachment Add mail attachment in Microsoft Outlook. ### Create attachment upload session Create attachment upload session in Microsoft Outlook. ### Download outlook attachment Download outlook attachment in Microsoft Outlook. ### List outlook attachments List outlook attachments in Microsoft Outlook. ### Create mail folder Create mail folder in Microsoft Outlook. ### Delete mail folder Delete mail folder in Microsoft Outlook. ### List mail folders List mail folders in Microsoft Outlook. ### List mail folder messages List mail folder messages in Microsoft Outlook. ### List child mail folders List child mail folders in Microsoft Outlook. ### Create email rule Create email rule in Microsoft Outlook. ### Delete email rule Delete email rule in Microsoft Outlook. ### List email rules List email rules in Microsoft Outlook. ### Update email rule Update email rule in Microsoft Outlook. ### Create master category Create master category in Microsoft Outlook. ### Delete master category Delete master category in Microsoft Outlook. ### Get master categories Get master categories in Microsoft Outlook. ### Get mail delta Get mail delta in Microsoft Outlook. ### Get mail tips Get mail tips in Microsoft Outlook. ### Calendar create event Calendar create event in Microsoft Outlook. ### Update calendar event Update calendar event in Microsoft Outlook. ### Delete event Delete event in Microsoft Outlook. ### Get event Get event in Microsoft Outlook. ### List events List events in Microsoft Outlook. ### Get calendar view Get calendar view in Microsoft Outlook. ### Decline event Decline event in Microsoft Outlook. ### Find meeting times Find meeting times in Microsoft Outlook. ### Get schedule Get schedule in Microsoft Outlook. ### List reminders List reminders in Microsoft Outlook. ### Add event attachment Add event attachment in Microsoft Outlook. ### List event attachments List event attachments in Microsoft Outlook. ### Create calendar Create calendar in Microsoft Outlook. ### List calendars List calendars in Microsoft Outlook. ### Create contact Create contact in Microsoft Outlook. ### Update contact Update contact in Microsoft Outlook. ### Delete contact Delete contact in Microsoft Outlook. ### Get contact Get contact in Microsoft Outlook. ### List contacts List contacts in Microsoft Outlook. ### Create contact folder Create contact folder in Microsoft Outlook. ### Get contact folders Get contact folders in Microsoft Outlook. ### Get profile Get profile in Microsoft Outlook. ### Get mailbox settings Get mailbox settings in Microsoft Outlook. ### Update mailbox settings Update mailbox settings in Microsoft Outlook. ### Get supported languages Get supported languages in Microsoft Outlook. ### Get supported time zones Get supported time zones in Microsoft Outlook. ### List chats List chats in Microsoft Outlook. ### List chat messages List chat messages in Microsoft Outlook. ### List users List users in Microsoft Outlook. View all tools (64) ## Available Microsoft Outlook triggers Start workflows and routines from verified events. ### New Outlook message Start a workflow when a new message arrives. ### Sent Outlook message Start a workflow when a message is sent. ### Outlook event Start a workflow from an Outlook calendar event. ### Outlook event changed Start a workflow when a calendar event changes. ### Outlook contact Start a workflow from an Outlook contact event. Microsoft Outlook + Frontline ## Put Microsoft Outlook to work across Frontline Email and calendar management ![Claude](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/be3e98fd-claude-orange-burst.png)Claude Opus 4.8 ### Email and calendar management Ask Max to manage supported messages, drafts, folders, rules, events, calendars, contacts, attachments, and mailbox settings. Routines Workflows 1. ### Email and calendar management Ask Max to manage supported messages, drafts, folders, rules, events, calendars, contacts, attachments, and mailbox settings. 2. ### Routines Run repeatable work from verified triggers. 3. ### Workflows Connect events to the rest of your operating stack. ## Why use Frontline for Microsoft Outlook MCP ### Work in context Microsoft Outlook actions can sit inside the same work Max and Studio already handle. ### AI that can take action Frontline combines context with 64 verified tools. ### Max and Studio Use Max for individual requests and Studio for repeatable work. ### 5 verified triggers Start workflows only from the verified events. ## Related MCP servers & integrations [![Microsoft Excel](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/ad0aa1fe-excel-logo.png)Microsoft Excel](https://www.getfrontline.ai/en/integrations/excel)[![Microsoft OneDrive](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/d97bf37b-microsoft-onedrive.png)Microsoft OneDrive](https://www.getfrontline.ai/en/integrations/onedrive)[![Microsoft SharePoint](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/73484014-sharepoint-logo.png)Microsoft SharePoint](https://www.getfrontline.ai/en/integrations/sharepoint)[![Slack](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/b79674a0-slurp-slack-logo-cyb9nr6q.webp)Slack](https://www.getfrontline.ai/en/integrations/slack)[![Notion](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/39c044a8-slurp-notion-logo-dvzvbdfg.webp)Notion](https://www.getfrontline.ai/en/integrations/notion)[![Calendly](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/aef2c579-calendly-logo.png)Calendly](https://www.getfrontline.ai/en/integrations/calendly) [View all integrations](https://www.getfrontline.ai/en/integrations) ## ![Model Context Protocol](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/3e642487-image.webp)What is Microsoft Outlook MCP? Model Context Protocol (MCP) is an open standard that connects AI applications to external systems. This connection provides controlled access to 64 verified Microsoft Outlook tools. [Model Context Protocol ](https://modelcontextprotocol.io/introduction) ## What you can do with Microsoft Outlook MCP ## Microsoft Outlook MCP FAQ Still have a question? You can [talk to our team](https://cal.com/team/getfrontline/30-min-frontline). What is Microsoft Outlook MCP? How many Microsoft Outlook tools are available? Can Max use these tools? Can the tools run in workflows? Which workflow triggers are available? ## Get started with Frontline today [Start with Google](https://app.getfrontline.ai/)[Book a demo](https://cal.com/team/getfrontline/30-min-frontline)