--- title: "Gmail CRM Integration & MCP Server | Frontline" description: "Connect Gmail to Frontline's AI CRM via MCP. Let Max and AI agents read email, draft replies, trigger workflows, and log customer context automatically." canonical: "https://www.getfrontline.ai/en/integrations/gmail" language: "en" image: "https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/0ec72fa8-frontline-social-sharing-preview.webp" --- [AI CRMA CRM that builds itself and remembers everything.](https://www.getfrontline.ai/en/ai-crm)[MaxA personal AI agent for every team member.](https://www.getfrontline.ai/en/max)[AI AgentsScale your team with an AI workforce.](https://www.getfrontline.ai/en/ai-agents)[WorkflowsAutomate processes end to end.](https://www.getfrontline.ai/en/workflows)[IntegrationsConnects with the tools you already use.](https://www.getfrontline.ai/en/integrations) [Guide50 Claude CRM SkillsYour playbook to building the perfect CRM for your business using Claude.Get the guideFrontline50 Claude CRM Skills](https://tally.so/r/Pd4kWb) [Customer storiesCase studies and success stories.](https://www.getfrontline.ai/en/customer-stories)[BlogLatest insights and product updates.](https://www.getfrontline.ai/en/blog)[AcademyEssential Frontline features explained.](https://www.getfrontline.ai/en/academy)[Help CenterLearn more about Frontline's features.](https://help.getfrontline.ai/en/)[Developer DocsStart building with the Frontline API.](https://frontline-public-api.redocly.app/reference/openapi)[Trust CenterSecurity, compliance, and data privacy.](https://trust.getfrontline.ai/) By Industry [Tech](https://www.getfrontline.ai/en/solutions/technology)[Financial Services](https://www.getfrontline.ai/en/solutions/financial-services)[Insurance](https://www.getfrontline.ai/en/solutions/insurance)[Retail](https://www.getfrontline.ai/en/solutions/retail)[Automotive](https://www.getfrontline.ai/en/solutions/automotive)[Education](https://www.getfrontline.ai/en/solutions/education)[Healthcare](https://www.getfrontline.ai/en/solutions/healthcare)[Real Estate](https://www.getfrontline.ai/en/solutions/real-estate)[Telecom](https://www.getfrontline.ai/en/solutions/telecommunications)[Professional Services](https://www.getfrontline.ai/en/solutions/professional-services)[Venture Capital](https://www.getfrontline.ai/en/solutions/venture-capital) By Use Case [Sales](https://www.getfrontline.ai/en/solutions/sales)[Support](https://www.getfrontline.ai/en/solutions/support)[Billing & Collections](https://www.getfrontline.ai/en/solutions/billing-and-collections)[Recruiting](https://www.getfrontline.ai/en/recruiting) # ![Gmail](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/c2a46ed6-slurp-gmail-logo-fum4c6y.webp)Connect Gmail to Frontline's AI CRM Connect Gmail to Frontline so Max and your AI workforce can search email, draft and send replies, organize the inbox, trigger Gmail-based workflows, and log every customer email in your CRM. [Start with Google](https://app.getfrontline.ai/)[Start with Microsoft](https://app.getfrontline.ai/) Includes ## Email & Contact Sync Log customer emails in your CRM and keep contact records synchronized automatically. ## Email Automations Automatically label, draft, and triage incoming email with Max. ![Model Context Protocol](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/3e642487-image.webp) ## MCP Server 30 Browse the Gmail tools and scopes available through this connection. ## Workflow Triggers 1 Start routines and workflows from new emails, replies, labels, attachments, and other Gmail events. ## Try Gmail with Frontline Describe the outcome. Max or a Studio workflow can take it from there. Summarize unread customer emails and flag what needs a reply ![Gmail](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/c2a46ed6-slurp-gmail-logo-fum4c6y.webp) Gmail Summarize unread customer emailsDraft a follow-up to this prospectLog this reply on the opportunityStart an SDR follow-up sequence ## Available Gmail tools Give Max and your AI workforce the Gmail actions they need for real work. Search Gmail tools ### Delete draft Delete a Gmail draft. ### Delete message Permanently delete a Gmail message. ### Fetch emails Retrieve emails from the connected Gmail account. ### Fetch message by message ID Retrieve one Gmail message using its message ID. ### Get attachment Retrieve an attachment from a Gmail message. ### Get auto-forwarding settings Read the account's Gmail auto-forwarding configuration. ### Get contacts Retrieve contacts available to the connected Gmail account. ### Get draft Retrieve one Gmail draft. ### List drafts List drafts in the connected Gmail account. View all tools (30) ## Available Gmail triggers Kickstart workflows and agent routines when Gmail events happen. ### New Gmail message Start a workflow when a new message reaches the connected Gmail mailbox. Gmail + Frontline ## Put Gmail to work across Frontline Connect email to customer memory, Max, routines, and multi-step workflows—not another isolated inbox automation. CRM logging ![Gmail](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/c2a46ed6-slurp-gmail-logo-fum4c6y.webp) Gmail #### Question about the Enterprise plan Hi, we’re evaluating Frontline for our sales team. Could you share pricing and the recommended next steps? ### CRM logging Automatically log email activity to the right CRM record, sync contacts, and respect each teammate’s permissions. Max email automation Routines Workflows 1. ### CRM logging Automatically log email activity to the right CRM record, sync contacts, and respect each teammate’s permissions. 2. ### Max email automation Let Max label incoming email, draft replies in your tone, and keep follow-ups moving with full customer context. 3. ### Routines Run recurring inbox tasks on a schedule or start them from Gmail events such as a new message, label, or attachment. 4. ### Workflows Analyze and classify incoming email, then route the result into Frontline, Airtable, or the rest of your operating stack. ## Why use Frontline for Gmail MCP ### One shared customer memory Email joins WhatsApp, calls, live chat, meetings, and CRM records instead of living in a separate automation silo. ### AI that can take action Frontline combines context with tools, so agents can move work forward instead of only summarizing what happened. ### Max and Studio in one platform Use Max for individual requests and Studio for repeatable, governed workflows across your team. ### CRM context by default Gmail actions can work from the same contacts, companies, opportunities, and support context your team uses. ## Related MCP servers & integrations Connect the rest of Google Workspace to the same customer context and workflows. [![Google Calendar logo](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/051d6829-slurp-google-calendar-logo-bgzgpg0m.webp)Google CalendarCheck availability, create events, and coordinate meetings.](https://www.getfrontline.ai/en/integrations/google-calendar)[![Google Drive logo](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/343f2fb9-slurp-google-drive-logo-8lwda4yj.webp)Google DriveSearch, organize, and share your company files.](https://www.getfrontline.ai/en/integrations/google-drive)[![Google Docs logo](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/e68ad222-slurp-google-docs-logo-bbzuaisf.webp)Google DocsCreate, search, and update Google documents.](https://www.getfrontline.ai/en/integrations/google-docs)[![Google Sheets logo](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/b0aa1a71-slurp-google-sheets-logo-b-quy97-.webp)Google SheetsRead and update spreadsheets from Frontline.](https://www.getfrontline.ai/en/integrations/google-sheets)[![Google Slides logo](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/6941a3cf-google-slides-logo.png)Google SlidesCreate and update Google presentations from your processes.](https://www.getfrontline.ai/en/integrations/google-slides)[![Google Maps logo](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/33248001-google-maps-logo.png)Google MapsUse locations, addresses, and map data in your workflows.](https://www.getfrontline.ai/en/integrations/google-maps) [View all integrations](https://www.getfrontline.ai/en/integrations) ## ![Model Context Protocol](https://cdn.ploy.ai/6eb8e7fc-f32e-4425-a7a1-206f93c19f37/user/3e642487-image.webp)What is Gmail MCP? Model Context Protocol (MCP) is an open standard that connects AI applications to external systems. A Gmail MCP connection gives an AI agent controlled access to Gmail capabilities such as reading messages and threads, working with drafts, sending messages, organizing labels, retrieving attachments, and reacting to mailbox changes. With Frontline, Gmail is more than another tool an agent can call. Email context can become customer memory in your CRM, a task for Max, or the starting point for a repeatable Studio workflow. [Model Context Protocol ](https://modelcontextprotocol.io/introduction) ## What you can do with Gmail MCP on Frontline ### Search and understand customer email Find messages and complete threads, then summarize the context without manually scanning the inbox. ### Draft, reply, and send Prepare responses in context, keep a human review step when needed, and continue the original conversation. ### Organize the inbox Archive, label, star, and update message state as part of an agent or workflow. ### Process attachments Retrieve files from incoming email and pass them into a broader business process. ### Turn email into CRM memory Keep relevant conversations and outcomes attached to the right customer record. ### Connect multi-step workflows Use Gmail together with your CRM, Slack, Calendar, Sheets, and other systems in Studio. ## Gmail MCP FAQ Have another question? You can [talk to our team](https://cal.com/team/getfrontline/30-min-frontline). What is Gmail MCP? Can Frontline read and send Gmail messages? Can Gmail activity update the CRM? Can Gmail start Studio workflows? Can I use Gmail with Max? Is the Gmail connection read-only? What other Google integrations work with Frontline? What happens when I try a prompt on this page? ## Get started with Frontline today [Start with Google](https://app.getfrontline.ai/)[Book a demo](https://cal.com/team/getfrontline/30-min-frontline)