Frontline Feature Friday April 12

Welcome to our first ever feature Friday! With this series we are committing to shipping new features every week ⛵. In this edition we have some big updates and cool features coming up. If you are interested in accessing our private beta please reach out to us and we’ll be more than happy to give you access. Let’s dive into this first edition.

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🪄 Introducing Assistants Skills - Lead Capture

Until now, Frontline Assistants could respond to frequently asked questions, provide guidance and useful information to website visitors. With the introduction of skills, now your assistants can do much more! The first skill we introduced is Lead Capture, which enables AI assistants to capture key information like name, email, company name, phone number and more. Unlike traditional chatbots that require visitors and users to fill pre-built forms or inputs, Frontline assistants capture this info. through a seamless conversational experience, just like a human would. Some of the key features are:

Field Settings: choose what fields your assistant should capture.

Lead Capture Instructions: setup custom instructions to explain to your assistant how it should capture this information (e.g.: at the beginning of the conversation).

Lead Profile: view relevant information about each lead and add additional information manually

Export Leads: export your lead list in excel format

🔔 Real-time notifications

We introduced real-time notifications via email (more channels like Slack/Teams & Whatsapp/SMS coming soon 🙏). Now you’ll get instant notifications in your inbox every time a new conversation is started and a lead is captured.

Manage Notification Preferences for each Assistant

🧠 GPT 4 & GPT 4-turbo now available!

Now you can choose the latest and greatest models to power your AI Assistant. Frontline offers access to OpenAI’s GPT 3.5-turbo, GPT 4 and GPT 4-turbo. GPT 4 can handle significantly more context than GPT-3.5, which means it's able to solve more difficult problems with greater accuracy. More interesting information on key differences between models here.